I HAD NO TIME TO OPEN THE BOX. WHERE IS MY REWARD?
If at the moment purchasing the Random Boxes the rewards menu has been closed for any of the reasons: computer power shutdown, force-closing Warface process, or accepting an invite from a friend, there is no need to worry.
In such cases all the purchased Boxes left unopened will be opened automatically, and their contents delivered into your Inventory.
I OPENED MORE THAN 9000 BOXES, BUT DID NOT RECEIVE THE COOLEST WEAPON. WHY?
The chance of receiving a specific item is predefined and does not depend on the amount of already opened Boxes, amount of funds invested in the account, or any other factors. The greater the chance - the higher is the probability of receiving a specific item upon opening a Box. It all depends only on your luck.
I RECEIVED AN ITEM FROM THE BOX THAT HAS A ZERO TIMER. CAN IT BE USED?
If you received a temporary item from the Box, and see that its timer shows zeroes (000d. 00h.), do not worry. This item can be used for 1 hour, the timer's behavior is connected to the absence of a minute timer.
An example of receiving an item from the Random Box:
Display of the item for 1 hour in the list of all received items from the Random Boxes:
Equipping the 1-hour weapon in the Inventory:
Also, there are Random Boxes that contain the gold model of the main weapon.
The chance to get the gold weapon is less compared to the regular version.
The gold weapons drop only for a permanent duration, there are no temporary versions of the gold weapons in the Random boxes.
If you have any questions,
you can submit a ticket to the technical support team.