Missing/Lost in-game items
If you've encountered any problems with missing or lost in-game items, please contact us with the following:
- Date/Time when incident occurred
- Name of the missing item(s)
- Name of the character
- Server location
Please have screen shots handy and include as much detail as possible about the problem to help our team quickly investigate the issue.
If you have any questions,
you can submit a ticket to the technical support team.