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All games Warface Technical issues

Error starting the game

Various error messages can be displayed when you start the game.
One example is an incorrectly installed (or absent) Microsoft Visual C++ networking component.
To solve this problem, follow the steps below.

► Instructions for 32-bit versions of Windows.

Make sure that your system has all of the necessary networking components to run the game:
• Microsoft Visual C++ .
• Microsoft .NET Framework 3.5.
To add the C++ component to your system, install the programs listed below:
1. http://www.microsoft.com/en-us/download/details.aspx?id=5638
2. http://www.microsoft.com/en-us/download/details.aspx?id=14431
3. http://www.microsoft.com/en-us/download/details.aspx?id=5582
4. http://www.microsoft.com/en-us/download/details.aspx?id=11895
5. http://www.microsoft.com/en-us/download/details.aspx?id=5555

To configure the .NET Framework 3.5, follow these steps:
1. Go to your Windows Control Panel.
2. Open the Programs or Programs and Features module.
3. Click “Turn Windows features on or off”
4. In the list that opens, find the .NET Framework 3.5 component and make sure it is checked. If it’s not checked, check it. Save your changes by clicking OK.

If you are unable to find the .NET Framework, you likely need to install it.

► Instructions for64-bit versions of Windows.

Make sure that your system has all of the necessary networking components to run the game:
• Microsoft Visual C++ .
• Microsoft .NET Framework 3.5.
To add the C++ component to your system, install the programs listed below:
1. http://www.microsoft.com/en-us/download/details.aspx?id=18471
2. http://www.microsoft.com/en-us/download/details.aspx?id=14431
3. http://www.microsoft.com/en-us/download/details.aspx?id=2092
4. http://www.microsoft.com/en-us/download/details.aspx?id=11895
5. http://www.microsoft.com/en-us/download/details.aspx?id=14632

To configure the .NET Framework 3.5, follow these steps:
1. Go to your Windows Control Panel.
2. Open the Programs or Programs and Features module.
3. Click “Turn Windows features on or off”
4. In the list that opens, find the .NET Framework 3.5 component and make sure it is checked. If it’s not checked, check it. Save your changes by clicking OK.

If you are unable to find the .NET Framework, you likely need to install it.

To determine whether your system is 32 or 64 bit, make use of the information at https://support.microsoft.com/en-us/kb/827218

The error that is displayed may be different.
 
If this is the case, investigate the processes Windows is currently running.
The following possible conflicts are known to occur between other processes and the game:
• Booster programs (Game Booster), which optimize your computer’s resources.
• Antivirus software (firewalls or filters).
• Programs which use overlays (Overwolf).

To rule out errors from conflicting programs:
1. Do a “clean boot” of Windows and check to see if the problem still exists.
2. When launching the game, fully disable your antivirus software and add the game client as a firewall exception.

If the above steps have failed to resolve your problem starting the game, there are some additional steps you can try.
They are listed on the “Could not initialize the game” page at http://support.my.com/games/kbPage/886/

If you have any questions,
you can submit a ticket to the technical support team.