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Planet of Heroes
In-game issues
When will the next update come out?
The information on updates is published in our official communities on
Facebook
and
Twitter
.
If you have any questions,
you can
submit a ticket
to the technical support team.
Payment issues
I haven't received my in-app purchase
Can I refund my In-App Purchase?
I was double-charged
I receive an error while making a purchase
Is there another way to make in-app purchase?
Billing issue not listed
In-game issues
How I can save my game progress on another device?
How I can change my name in game?
When will the next update come out?
If you haven't found the solution to your issue
What is the point in killing the Archont?
Technical issues
Planet of Heroes system requirements
Game disconnections
Privacy Policy
Who does this privacy policy apply to?
How do you use collected personal data?
Who else can access my personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to receive my personal data
I want to delete all my personal data
