How do I restore game progress?
In case your base was linked to any account (Google Account, Game Center) you can restore it by logging to this account on your device.
If it does not help, please, submit a ticket to the support team. In the ticket, please, state the following information:
1. Your lost base name, level and clan;
2. The Game ID of your new base.
3. Your device model.
4. Last login date (old game).
5. Transaction ID of your last payment on your lost base, if you made one. You can get your Transaction ID in your Google wallet or iTunes.
If you have any questions,
you can submit a ticket to the technical support team.