Account Transfer issues
If you haven't migrated your gPotato or Mail.Ru Games GmbH account yet, here are some guidelines regarding Account Transfer process.
First of all, make sure that your My.com account and your previous account (gPotato or Mail.Ru Games GmbH) are not linked here: en.allods.com/user
If your accounts are not linked:
- and you're a former player of Brazilian version of Allods, please, use this link to transfer your account:http://en.allods.com/migrate/bp
You will be asked for Gamepower7 login and password which you used before to complete migration process.
- if you're a former gPotato player coming from EU or NA servers or a former player of Italian version of Allods operated by Mail.RU Games GMBH, please open a ticket and provide as much information as possible, so that we were able to identify you as an account owner. Please provide your gPotato ID, name/class/level of the characters created under this account, name of the guild(s) you're a member of, last login time to the game. Add screenshots, if possible.
Please note, that if you've already created and leveled up characters under a certain My.com account it can't be used for the external account (gPotato or Mail.Ru Games GMBH) migration unless the characters are fully deleted. So if you intend to continue playing with these characters - please Sign Up for another My.com account on Allods Portal (en.allods.com) and open a ticket using this newly created account.
If you have any questions,
you can submit a ticket to the technical support team.