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All games Iron Desert Account issues

If you haven't found the solution to your problem

Please submit a ticket to the support team using the button below. Describe the issue in detail, attach a screenshot, if possible, and state your Game ID (the number in the game settings). 



If you have any questions,
you can submit a ticket to the technical support team.

Payment issues

I haven't received my in-app purchase
Can I refund my In-App Purchase?
I was double-charged
I receive an error while making a purchase
Is there another way to make in-app purchase?
Billing issue not listed

In-game issues

How can I get free diamonds?
Why can troops be landed only in certain areas?
How do tournaments work?
Can I control my troops in battle?
Will I lose my troops after they land in battle?
What is a protection?
Why has the protection disappeared?
How do clan tournaments work?
Where can I find more information about the game?
Can I change my in-name?
Bad language in chat
Why am I attacked by stronger players?
If you haven't found the solution to your problem

Account issues

How to delete account? How to reset game progress?
Can I continue my game on another device?
How to restore game progress?
If you haven't found the solution to your problem

Technical issues

The maintenance work started suddenly during my battle
The game doesn't work properly with HD graphics. It's impossible to enable HD graphics
The application has stopped
I cannot install an update
The Internet connection has been lost during the game
The game crashes
If you haven't found the solution to your problem

Privacy Policy

Who does this privacy policy apply to?
How do you use collected personal data?
Who else can access my personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to receive my personal data
I want to delete all my personal data