Can I refund my In-App Purchase?
Please, submit a ticket to the technical support team and specify your Game ID/in-game name and send us the details of the payment on question. Android
Transaction ID from the mail that was sent to you by Google with the payment (the Transaction ID should have a GPA.****-****-****-***** format). You can find your Transaction ID in the Google Payments Center
, clicking on the specific payment.iOS
We kindly inform you, that payments cleared via AppStore are processed exclusively by Apple.
Please contact Apple Support Service for a more detailed investigation into your issue.
If you have any questions,
you can submit a ticket to the technical support team.