Group fight: Where is our loot?
When you fight in a group the loot you have received will end up in the group backpack. As long as it is there it has no owner and must first be distributed. Items can be kept in the group backpack for a maximum of three hours. If they are not distributed during that time they will be removed and cannot be retrieved. This is NOT an error and these items cannot be reimbursed.
Please make sure you don’t create a group with yourself and distribute the group loot as soon as possible.
If you have any questions,
you can submit a ticket to the technical support team.