If you feel a player has violated our policies, please report them to our Customer Support for investigation.
For forum-specific policies, visit our Forum Code of Conduct page.
Harassment or Defamation
Obscene or Vulgar Language
Real-Life Information and Threats
We will not tolerate real-life threats or distribution of personal information in our games. We apply severe penalties in these cases and engage local law enforcement to ensure the safety of all parties involved.
Racial, Ethnic, or National
Extreme Sexuality or Violence
Griefing Other Players
Because of the voluntary nature of clan participation, we take a more lenient stance in clan channels. Only the most severe violations (i.e. Racial/Ethnic/National, Extreme Sexual/Violence, Real-life Threats) will be considered.
Unable to upload file via ticket
If you're unable to upload a file because the file is either too large or incompatible, please upload the file to a free streaming service (such as Youtube, etc.) and share the web-link with our team.
If you have any questions,
you can submit a ticket to the technical support team.