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I didn't receive bonus resources for payment

Please submit a ticket to the support team. Please attach to the inquiry the screenshot showing your current VIP status from the in-game shop and state the payment information:

Android - Transaction ID from the mail that was sent to you by Google with the payment (the Transaction ID should have a GPA.****-****-****-***** format). You can find your Transaction ID in the Google Payments Center, clicking on the specific payment.

iOS - the screenshot of the Transaction from the email that was sent to you by AppStore with the payment. You can also find the information about your purchases in your iTunes account: iTunes Store -> View Account -> Purchase History -> See All.

If you have any questions,
you can submit a ticket to the technical support team.