General Information about Client and Browser
In the category "Client and Browser" you can find quick help about frequently asked questions and current issues with the client.
Here you can find all technical details and everything that needs to be regarded when installing the client, e. g. the minimum requirements. Our forum also offers a beginner FAQ section with information about the client. You can download the client in the portal.
Please read the relevant sections carefully and follow the directions given there. Here you will find all information about current known issues, Please also check the news on the start page of the support center, Often problems can be solved quicker by yourself than via sending a ticket.
If you still have problems with the client or while playing via a browser to which no solution is offered please create a ticket with detailed information
If you have any questions,
you can submit a ticket to the technical support team.