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Reporting a problem while making a payment

We're sorry for any problems you've experienced while attempting to make a payment to your account. 

Android:
We kindly inform you, that payments cleared via Google Play are processed by Google.
With this said, we ask you please to contact Google Play Support Service for a more detailed investigation into your issue.

iOS:
We kindly inform you, that payments cleared via AppStore are processed by Apple.
Please contact Apple Support Service for a more detailed investigation into your issue.