|We are investigating an issue that is forcing users with deleted texts in their character nickname to select a new nickname upon visiting the character login screen.|
While our team is working on a fix, we urge anyone who experiences this problem to:
1) Select a new/random nickname for use,
2) Send a ticket to our Support team,
3) Let us know your new character name & server location,
4) Our team will manually apply a new nickname scroll to your account.
Please report any questions or concerns directly to our team and we’ll promptly assist you.
If you have any questions,
you can submit a ticket to the technical support team.