Information about the common types of problems that can occur during the checkout process can be found here.
Please take a moment to review some instructions on how to tackle the issue and find a solution!
Have you encountered a problem while making a payment?
It’s possible that the payment information was entered incorrectly during the checkout process. To determine if this was the issue:
- Double check that your payment information is accurate.
- Confirm your billing address is correctly entered.
- Make sure that you have available funds on the account that you're using for the transaction.
If you have experienced a problem while purchasing the “Winter Soldier” Skin Pack, please make sure that you are trying to buy no more than 5 codes (at once or in 24 hours).
If you have any questions,
you can submit a ticket to the technical support team.