Reporting a problem while paying via PayPal
To help resolve any difficulties you’ve experienced while making a purchase via PayPal, please contact us with the following information:
- The account information associated with the payment
- The date and time of the incident.
- The purchase amount or the name of the package.
- Please provide codes or any error message you've received (if any).
- Have you receive any items/goods when the transaction was declined and automatically refunded?
- Was your account suspended after the payment was declined and automatically refunded?
While contact our Payment Specialists, please provide as much information as possible about the problem to allow our team to promptly assist you.
If you have any questions,
you can submit a ticket to the technical support team.