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All games Ashes of Creation Account Support

How do I reset my account password?

Click the “Forgot your password?” to reset the password for your account:

 

Enter the appropriate Email address or Mobile phone number belonging to the account and click Send:


 

You will receive an email or text message from My.com with a temporary password.

Note if you selected to have the notification sent to your Email address, please check both the Inbox and Spam folder:

  

The Reset Code:

 Enter the 'Reset Code' along with your new password then click Change:

 

You are now complete! 

The final notification will be sent by Email or SMS to confirm the password was successfully changed:

 

If you have any questions,
you can submit a ticket to the technical support team.