All games Ashes of Creation Account Support

How do I reset my account password?

Click the “Forgot your password?” to reset the password for your account:


Enter the appropriate Email address or Mobile phone number belonging to the account and click Send:


You will receive an email or text message from My.com with a temporary password.

Note if you selected to have the notification sent to your Email address, please check both the Inbox and Spam folder:


The Reset Code:

 Enter the 'Reset Code' along with your new password then click Change:


You are now complete! 

The final notification will be sent by Email or SMS to confirm the password was successfully changed:


If you have any questions,
you can submit a ticket to the technical support team.

AoC Apocalypse

Account Support

How do I reset my account password?

General Questions

In-Game Support

Payment Support

Technical Support

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