Click the “Forgot your password?” to reset the password for your account:
Enter the appropriate Email address or Mobile phone number belonging to the account and click Send:
You will receive an email or text message from My.com with a temporary password.
Note if you selected to have the notification sent to your Email address, please check both the Inbox and Spam folder:
The Reset Code:
Enter the 'Reset Code' along with your new password then click Change:
You are now complete!
The final notification will be sent by Email or SMS to confirm the password was successfully changed:
If you have any questions,
you can submit a ticket to the technical support team.