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All games Ashes of Creation Payment Support

Haven't received the items from my recent purchase

If the funds authorized for the transaction has been removed from your account, please allow time (up to 24 hours) for the transaction to update within our system and process the items for delivery.  It's possible that our system received your order but experiencing a delay with the delivery process. 
 
Note if your account was charged but received no items after 24 hours, please contact us for assistance. 

If you have any questions,
you can submit a ticket to the technical support team.