How to restore game progress?
If your game account was linked to a Google Play or Game Center account (depending on the platform you are playing on), you can restore it yourself. For Android users
1. Add your Google account in your device settings (Settings → Accounts → Add account → Google).
2. Launch the game.
3. Open Settings
in the game.
4. Press on the Google Play
5. The progress will be loaded automatically.For iOS users
1. Open the Game Center settings on your device (Settings → Game Center).
2. Log in using the Apple ID and password from the Game Center account your game was bound to.
3. Launch the game.Account has not been linked
Please submit a ticket to the customer support and specify the following information:
1. In-game nickname of the lost account;
2. The date of the last successful login to your lost account;
3. The amount of gold on your lost account;
4. Model of the device the game account was created on and models of all devices that you played the game on afterwards (for example, Samsung galaxy s4, iPhone 4 etc.).
If you have any questions,
you can submit a ticket to the technical support team.