If you're experiencing any problems while attempting to make a payment, please refer to the following instructions:
- Double check that you are signed into the correct account,
- Verify that the payment information is up-to-date and accurate,
- Confirm your billing address has been correctly entered,
While contacting our team about any payment related problems or questions, please include as much information as possible. However, if you're experencing any errors during the checkout process, please attach screenshots and a detailed step-by-step process that lead to the problem to help our team investigate the issue.
If you have any questions,
you can submit a ticket to the technical support team.