I want to delete all my personal data
Please keep in mind that correspondence regarding the deletion of personal data can only be held in English.
Deletion of your personal data will be followed by deletion of the related information, including received in-game achievements, progression, and items. This also affects items and privileges purchased for real value. The restoration will be impossible. By requesting to delete your personal data, you state that you understand this fact and approve the deletion of this related information.
When you're creating a ticket, please indicate the account and the name of the character which you're planning to delete.
Pay attention to the fact that the deletion ticket can be considered only when created from the account which you want to delete.
If you have any questions,
you can submit a ticket to the technical support team.