How can I ensure the safety of my game progress?

Whatever happens, you can always retrieve your game progress if it has been linked to Google/Game Center (depending on the platform) or Facebook (any platform).

To download your game account, just do the following:
1. If you linked your game account to Google/Game Center, add the linked Google/Game Center account in the system settings. If you linked the game account to Facebook, you can proceed right to the next step.
2. Start the game, sign into the corresponding Google/Game Center/Facebook account in the game settings (Settings - Account management) and download your game progress.

Please note that only linking to Facebook will allow you to restore your game progress both on Android and iOS devices!

If you have any questions,
you can submit a ticket to the technical support team.