Account Sharing Policy
Battle Royal PvP Mode Violations
General Security Recommendations
How do I create a My.com account?
How to regain access to your My.com account
How do I reset my password?
How can I change my e-mail address?
I have a different account issue
My Account Has been Muted/Suspended.
Unable to locate my email verification notice from My.com Support.
Why has my account been temporarily suspended?
Steam: Continuous Launch "Loop" during Startup
I have a different problem not listed here
Code of Conduct Violations
I would like to report an in-game issue
How to activate a promo code
Correct Server Selection
Skyforge: Steam Questions & Answers
Main Story-line Missions: Manual Help
Temple of Thais: Adventure Card Unable to Leave
Problem with the Tutorial Quest Line
How to Purchase & Transfer Myloot Shop Items
Skyforge myLoot FAQ
Overgrowth & Grovewalker FAQ
When will the update release?
Is there a Quickplay package?
What is the "Introduction Event"?
Grovewalker Weapon "Upgrade Option"
When will I receive my Pre-order bonus?
Why is "Tessa's Gifts" not available for consoles?
Why is the class not available for Sparks immediately?
I’ve Pre-Ordered, when will I get my collector’s edition?
Why can't I preorder the Grovewalker Collector's Edition?
How many sparks of transformation will the new class cost?
I pre-ordered, but why have I not received the Grovewalker headgear?
When will I be able to gain class sparks again? (if all classes are unlocked)
How To Request a Refund for my Purchase
Reporting a problem while making a payment
Payment applied to the wrong server
Items Not Delivered
Purchase Made to Wrong Account
Billing Issue Not Listed
How to purchase Argents
How do you use collected personal data?
Who else can access my personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to delete all my personal data
Game Client Performance
Game Play Questions
Installation & Clean Up
I have a different technical issue
Playing in a group
Unable to Target a Monster
Unknown Server Host
(inactive) How to verify and fix installed game client files
Website and forum issues
Homepage and Questions
Why is my Forum Account banned?