Account Sharing Policy
General Security Recommendations
How do I create a My.com account?
How do I reset my password?
How can I change my account email?
I never received the verification email from My.com
My account has been Compromised
My account has been Muted/Frozen/Banned
Why is my character Quarantined?
Aurum Transferred to the Wrong Character
Class Restoration quest issues
Email Notification Questions
My Package was Transferred to the Wrong Character
Steam Wallet Notice
I have another problem not listed here
Questions/Feedback about the game
Code of Conduct Violations
Character Stuck: Need Assistance
In-Game Security Password Assistance
Missing/Lost In-Game Items
How to Activate myLoot Shop Purchases for Revelation Online
Revelation Online myLoot FAQ
Payment Issues & Support
Charged multiple times for the same order
How to Transfer Packages or Aurum to your Character
How To Request a Refund for my Purchase
I haven't received Aurum from Mobile "Top-Up"
Payment applied to wrong account
Problems while using Credit Card, PayPal or Mobile
Payments Instantly Refunded via PayPal
Wrong Account & Payment Issues
How do you use collected personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to delete all my personal data
Who else can access my personal data?
How to Purchase & Transfer Content via Steam
Revelation Online: Steam FAQ
Connection & Latency Assistance
Downloading & Installation Assistance
Game Errors & Crashes Assistance
My.com Games Center - Can't connect
WEBSITE AND FORUM ISSUES
Have a question about our Forums/Website?
Reporting a Bug
Reporting a In-Game Bug
Reporting a Visual/Graphic Bug
Reporting a Localization Bug