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I haven't received my In-App Purchase

Sometimes a situation can arise when a player spends money on a purchase, but resources aren't added to their account. This is extremely rare, but it is possible. In this case, please, wait a little while (it can take from a few minutes to a day).

If the resources still haven't been added, please contact us again and specify the necessary information about the payment depending on the platform you are playing on:

Android - Transaction ID from the mail that was sent to you by Google with the payment (the Transaction ID should have a GPA.****-****-****-***** format). You can find your Transaction ID in the Google Payments Center, clicking on the specific payment.

If you have any questions,
you can submit a ticket to the technical support team.