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Code of Conduct

The following list of violations is non-exhaustive, and we reserve the right to take action for any behavior disrupting the game experience not mentioned on this page. Repeated violations of our Terms of Use may result in permanent account closure or a permanent ban from our forums. Please note that our policies are not language-restrictive. Violations will always be subject to penalties, regardless of the language, it is considered inappropriate in

If you feel a player has violated our policies, please report them to our Customer Support for investigation.

Minor Violations

Harassment or Defamation

  • Insulting any member of the community, employees, or groups of people in-game and externally .
    Note: Ongoing harassment will lead to more severe penalties.

Spamming

  • Using the same phrase, similar phrases, or pure gibberish excessively.
  • Needlessly repeating the same phrase more than once in a period of 30 seconds.


Serious Violations

Obscene or Vulgar Language

  • Using language that is crude, offensive, or pornographic in nature.
  • Referring inappropriately to human anatomy or bodily functions.

Illegal Activity

  • Referencing illegal content.
  • Referencing illegal activities.

Advertising

  • Advertising non-beneficial, non-My.com related businesses, organizations, or websites.
  • Impersonating any Administrator associated with My.com or Obsidian Entertainment 

Copyrighted Materials

  • Including copyrighted material in user-created content without approval.


Severe Violations

Real-Life Information and Threats

  • Threatening someone with real-life violence or harm.
  • Distributing another player's, or a My.com employee's real-life information (name, address, phone number, etc.).

We will not tolerate real-life threats or distribution of personal information in our games. We apply severe penalties in these cases and engage local law enforcement to ensure the safety of all parties involved.

Racial, Ethnic, or National

  • Promoting racial, ethnic, or national hatred.
  • Using a racial, ethnic, or national slur.
  • Alluding to symbols of racial, ethnic, or national hatred.
  • Malicious references to factions and events of major conflicts of the 20th and 21st centuries.

Extreme Sexuality or Violence

  • Referring to extreme and/or violent sexual acts.
  • Referring to extreme and/or violent real life actions.

Sexual Orientation

  • Insulting or negatively portraying someone based on their sexual orientation.

Religion

  • Negatively portraying major religions or religious figures.
  • Insulting or negatively portraying someone based on their religious orientation.

Exploitation

  • Exploiting bugs, abusing game mechanics, or cheating the game.

Griefing Other Players

  • Entering a raid or PvP / PvE event and not participating.
  • Purposely pulling enemies or taking health orbs in order to kill teammates.
  • Intentionally dying to put their team at a disadvantage.
  • Use of third-party programs that provides an unfair advantage orquick progression through the game 


Clan-Chat

Because of the voluntary nature of clan participation, we take a more lenient stance in clan channels. Only the most severe violations (i.e. Racial/Ethnic/National, Extreme Sexual/Violence, Real-life Threats) will be considered.

If you have any questions,
you can submit a ticket to the technical support team.