f
s

Armored Warfare: Steam Questions & Answers

Can I purchase Packages from the AW.My.com website? (NA/EU)
Payments via Steam Wallet are available for users with Steam-Accounts. To use this payment method, please proceed to our website by opening the My.com Game Center (from your Steam Library) and log into your Steam account. When successfully signed in, the Armored Warfare packages will appear and allow you to purchase. 


Can I migrate my existing My.com account to Steam?
Due to technical limitations and complications with this feature, the option to migrate already existing My.com accounts will be not possible. This means that all My.com accounts are separated from Steam accounts and are treated as separate entities.  


Can I link my already existing My.com account to my Steam account?
Unfortunately, already existing Armored Warfare accounts cannot be connected to a Steam account. If you wish to play the game via Steam, you will need to start the game with a brand-new account.


Can I play together with players that play the non-Steam version?
While My.com and Steam accounts are treated as separate entities, both account types (My.com or Steam) will share same servers and allow players to play together regardless the account type. 


Can I play with my existing (My.com) account through Steam?
All Steam accounts requires the creation of a brand-new account. However, if you already have an existing account on My.com Game Center, we invite you to log into your My.com account by using the My.com Game Center application.


How can I play Armored Warfare via Steam?
The Armored Warfare Steam client requires the creation of a brand-new account. To play Armored Warfare on the Steam client, please visit the Armored Warfare Page within the Steam Store and click "Play Game" to start downloading/installing Steam. 


How can I reset my Armored Warfare Steam Password?
The Login to Steam Armored Warfare accounts is handled exclusively via Steam. If you cannot log in, make sure to close Armored Warfare, and the My.com Game Center (please verify this doesn't show in the hidden icons area in the task-bar). Then click "Play" in your Steam client and you will be logged into the game via Steam automatically.


What if I have a My.com Account with the same e-mail address as my Steam Account?
Already existing My.com accounts are separate and unrelated to Steam accounts. Even if you already have an account with the same email address, playing Armored Warfare through Steam will always create a new account using the Steam credentials. Additionally, the login procedure is handled exclusively via Steam. Any other ways of logging into the game or through the My.com Game Center are reserved for non-Steam accounts only.


Can I log into the My.com Game Center with my Steam Account?
The Login to Steam Armored Warfare accounts are handled exclusively via Steam. If you cannot log in, please close the Armored Warfare client, then the My.com Game Center (please verify this doesn't show in the hidden icons area in the task bar). When the client is completely closed, click "Play" in your Steam client to be logged into the game automatically via Steam.


How can I purchase packages from the AW.My.com website?
Open the Armored Warfare application from your Steam library and click on the respective banner/article within the launcher. This will redirect you to the AW.My.com website while using your Steam account to purchase any of our offers with your Steam Wallet.

If you’re experiencing any problems while attempting to make a purchase from your Steam library, please contact Steam Support for assistance


Why is My Game Center is logged in with a wrong account?
If you have logged into a different account in the My.com Game Center and would like to connect with your Steam account, make sure to close the Armored Warfare client and log out of the My.com Game Center. Then, start Armored Warfare again using Steam, and you will be logged in with your Steam account.


How can I log into the AW.my.com website?
Click the 'Login' button in the top right of the website to open the login popup. In the Login Popup make sure you click the Steam Icon in the lower right corner. This will open a Steam authorization page. 

Please first verify you’re logged into the proper account you wish to access Armored Warfare, then click the "Sign In" button as described below:






If you have any questions,
you can submit a ticket to the technical support team.

Account Issues

General Inquiries

In-game issues

myLoot Shop

Payment Issues

Privacy Policy

Steam FAQ

Armored Warfare: Steam Questions & Answers

Technical Issues

Website and forum issues