How to take and submit a screenshot

For instructions on taking and sharing screenshots for your Xbox One console:

  1. First verify your Xbox One console is up-to-date. This can be done selecting Settings > System > Update Console,
  2. Start the game, then when you're ready to capture the image, press the Xbox button followed by the "Y" button to take a screen shot,
  3. When the screen shot has been recorded, you can view this by selecting Manage captures,
  4. Transfer the screenshot to a (FAT-32) USB and plug the USB storage device into your computer,
  5. Attach the file to your inquiry when contacting Skyforge Customer Support.

For additional instructions on how to capture screenshots and record videos on your Xbox One, please contact Microsoft Customer Support.

If you have any questions,
you can submit a ticket to the technical support team.