Missing/Lost In-Game Items

If you experience any problems with missing or lost in-game items, please contact us with the following information:

   - Xbox One Account Information
   - Date/Time when incident occurred
   - Name of the missing item(s)
   - Name of the character

Please provide as much detail as possible about the problem, along with screen shots to help expedite the investigation process.

If you have any questions,
you can submit a ticket to the technical support team.