Known issues and solutions
I haven't received my in-app purchase
Can I cancel an in-app purchase?
I was double-charged
Are there any other ways to make in-app purchase?
I receive an error while making a purchase
Billing issue not listed
If you haven't found the solution to your issue
What are the сryptocoins and how do i get them?
How to increase dweller's population in a shelter?
I would like to report an in-game issue
Can i start a new game?
How can i continue playing on another device?
How can i ensure the safety of my game progress?
My game account has been banned
I want to unlink/link to another Facebook/Google/Game Center
How do you use collected personal data?
Who else can access my personal data?
For how long you will be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it
I want to delete all my personal data