Account Sharing Policy
Account Login Issues
General Security Recommendations
How do I activate a Promo Code?
How to Change Login Password
How to create and verify your My.com account
Requesting Change of Email Address
Code of Conduct Violations
I have an in-game related problem
I’m having a problem locating an answer to my question
Known Issues & Solutions
Game Crashing & Solutions
Game Errors & Solutions
Steam Login Issues: Sign Up Button
Charged multiple times for the same order
Haven't received the items from my purchase
How to resolve a payment reversal
I have a Billing/Payment Question
I would like to request a refund for my purchase
Problems with the checkout process
I have a general question not listed here
I want to delete all my personal data
I want to cancel my approval to use my personal data and delete a part of it.
Reporting a Bug
How to report a bug found in-game
Connection & Latency Assistance
Download & Installation Assistance
How to Download & Install Conqueror's Blade
I have a technical related problem
My.com Game Center - Can't Connect
Problems downloading or launch the game
FAQ. Key Information
What is Conqueror's Blade?
What does it take to play the game?
Will there be a release-date gap in different regions?
FAQ. Website and testing Q&A
Can I buy an early access pack for a friend?
How can I participate in CBT?
How do I receive my gift for the CBT registration?
How do I receive my gift for subscribing to the newsletter?
How can I purchase the early access pack?
How do I know the purchase was successful?
How many packs am I allowed to purchase?
How to upgrade your pre-order pack
How long are early access packs going to be on sale?
What exactly am I going to receive in this pack?
FAQ. Game-related questions
How does the guild system work?
Is there a craft system?
What characters are available to play?
What types of troops are available in the game?
Will solo players have something to do in the game?