I have an issue with my pre-order & gifts (Steam)
I can't choose a troop when I'm leaving the city
How to transfer storage & sovereigns (Steam)
Can't log in to my character / endless area loading
Transferring storage items: Premium Days
Unable to transfer packs (Error Code: 10006)
I need help with reserving my guild name
Sovereign Top-Up & Transfer Process
Preorder Transfer FAQ
I can't transfer Sovereigns/Items from the web inventory
Current latency issues
Account Sharing Policy
Account Login Issues
General Security Recommendations
How do I activate a Promo Code?
How to Change Login Password
How to create and verify your My.com account
How to Request a Change of Email Address
Code of Conduct Violations
I have an in-game related problem
How can I report a problem about the game?
Known Issues & Solutions
Game Crashing & Solutions
Game Errors & Solutions
Charged multiple times for the same order
Haven't received the items from my purchase
How to resolve a payment dispute/reversal
I have a Billing/Payment Question
I would like to request a refund
Problems with the checkout process
How to purchase items (Steam Wallet)
I have a general question not listed here
I want to delete all my personal data
I want to cancel my approval to use my personal data and delete a part of it.
Reporting a Bug
How to report a bug found in-game
Website & Forum Questions
I have a problem with the Forum/Website
I have an issue with the storage page
Connection & Latency Assistance
Download & Installation Assistance
How to Download & Install Conqueror's Blade
I have a technical related problem
My.com Game Center - Can't Connect
Problems downloading or launching the game
FAQ. Key Information
What is Conqueror's Blade?
What does it take to play the game?
Will there be a release-date gap in different regions?
FAQ. Website and testing Q&A
How can I participate in CBT?
How do I receive my gift for the CBT registration?
How do I receive my gift for subscribing to the newsletter?
How can I purchase the early access pack?
How do I know the purchase was successful?
How many packs am I allowed to purchase?
How to upgrade your pre-order pack
How long are early access packs going to be on sale?
What exactly am I going to receive in this pack?
FAQ. Game-related questions
How does the guild system work?
Is there a craft system?
What characters are available to play?
What types of troops are available in the game?
Will solo players have something to do in the game?