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Revelation Online
Revelation Online
Account Issues
Account sharing policy
General security recommendations
How do I create an account?
How do I reset my password?
How can I change my account email?
I never received the verification email from my.com
My account has been compromised
My account has been Muted/Frozen/Banned
Why is my character quarantined?
Current Issues
Aurum transferred to the wrong character
Class restoration quest issues
Email notification questions
My package was transferred to the wrong character
Violation reports
General Inquiries
I have another problem not listed here
Questions/Feedback about the game
In-Game Issues
Code of conduct violations
Character stuck: need assistance
In-Game security password assistance
Missing/Lost in-game items
myLoot Shop
How to activate & transfer myLoot shop purchases
Revelation Online myLoot FAQ
Payment Issues & Support
Charged multiple times for the same order
How to transfer packages or Aurum to your character
How to request a refund for my purchase
I haven't received Aurum from mobile purchase
Payment applied to wrong account
Problems while using Credit Card, PayPal or Mobile
Payments instantly refunded via PayPal
Wrong account & payment issues
Privacy Policy
How do you use collected personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to delete all my personal data
Who else can access my personal data?
Who does this privacy policy apply to?
Reporting a Bug
Reporting a in-game bug
Reporting a visual/graphic bug
Reporting a localization bug
Server Merge FAQ
French and German localization: Q&A
Localization News: Q&A
Server merge Q&A
STEAM FAQ
How to Purchase & Transfer Content via Steam
Revelation Online: Steam FAQ
Technical Issues
Connection & latency assistance
Downloading & installation assistance
Game errors & crashes assistance
My.com game center - can't connect
Website & Forum Issues
Have a question about our forums/website?
