Account sharing policy
General security recommendations
How do I create an account?
How do I reset my password?
How can I change my account email?
I never received the verification email from my.com
My account has been compromised
My account has been Muted/Frozen/Banned
Why is my character quarantined?
Aurum transferred to the wrong character
Class restoration quest issues
Email notification questions
My package was transferred to the wrong character
I have another problem not listed here
Questions/Feedback about the game
Code of conduct violations
Character stuck: need assistance
In-Game security password assistance
Missing/Lost in-game items
How to activate & transfer myLoot shop purchases
Revelation Online myLoot FAQ
Payment Issues & Support
Charged multiple times for the same order
How to transfer packages or Aurum to your character
How to request a refund for my purchase
I haven't received Aurum from mobile purchase
Payment applied to wrong account
Problems while using Credit Card, PayPal or Mobile
Payments instantly refunded via PayPal
Wrong account & payment issues
How do you use collected personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to delete all my personal data
Who else can access my personal data?
Reporting a Bug
Reporting a bug (In-Game)
Reporting a visual/graphic bug
Reporting a localization error
Server Merge FAQ
French and German localization: Q&A
Localization News: Q&A
Server merge Q&A
How to Purchase & Transfer Content via Steam
Revelation Online: Steam FAQ
Connection & latency assistance
Downloading & installation assistance
Game errors & crashes assistance
My.com game center - can't connect
Website & Forum Issues
Have a question about our forums/website?