Correct Server Selection
Main Story-line Missions: Manual Help
Invasion Card: Table of Equipment Inaccuracy
Temple of Thais: Adventure Card Unable to Leave
I'm experiencing a problem with the Tutorial Quest Line
How do I create a My.com account?
Regaining access to my My.com account
How do I reset my password?
I never received the verification email message from My.com Support. What should I do?
General Security Recommendations
Account Sharing Policy
I have a different account issue
How can I change my e-mail address?
My Account Has been Muted/Suspended. What should I do?
Website and forum issues
Homepage and Questions
Why is my Forum Account banned?
Code of Conduct Violations
I have a different in-game issue
Activating Promo Code
Skyforge: Steam Questions & Answers
Game Client Performance
Game Play Questions
Unable to Target a Monster
Playing in a group
Unknown Server Host
Installation & Clean Up
I have a different technical issue
How to verify and fix installed game client files
Problems with payment
Payment applied to the wrong server
Items Not Delivered
Purchase Made to Wrong Account
Billing Issue Not Listed
How to purchase Argents
I have a different problem not listed here
Overgrowth & Grovewalker FAQ
When will the update release?
Is there a Quickplay package?
When can I play the Grovewalker?
What is the "Introduction Event"?
Grovewalker Weapon "Upgrade Option"
When will I receive my Pre-order bonus?
Why is "Tessa's Gifts" not available for consoles?
Why is the class not available for Sparks immediately?
I’ve Pre-Ordered, when will I get my collector’s edition?
How does the "Tessas GIfts" system work on the website?
Why can't I preorder the Grovewalker Collector's Edition?
How many sparks of transformation will the new class cost?
I pre-ordered, but why have I not received the Grovewalker headgear?
When will I be able to gain class sparks again? (if all classes are unlocked)
How do you use collected personal data?
Who else can access my personal data?
How long will you be storing my personal data?
How do you protect my personal data?
I want to cancel my approval to use my personal data and delete a part of it.
I want to delete all my personal data