Founder Pack transferred to wrong character
Aurum transferred to wrong character
I can't pay with credit card
How can I transfer my Aurums to my Avatar?
Known Issue: Aurums Delay with Store
Known Issue: Billed While using Store
How do I create a My.com account?
How do I reset my password?
I never received the verification email message from My.com
General Security Recommendations
Account Sharing Policy
How can I change my account email?
Open BETA Details
Billing Issue Not Listed
Payment applied to wrong account
Billed Multiple Times for the Same Order
How to Transfer Packages to your Character
Missing/Lost In-Game Items
Code of Conduct Violations
Account Frozen / Ban Message on GameCenter
WEBSITE AND FORUM ISSUES
Have a question about our Forums/Website?
Problems while downloading & installing
Problems with connection & latency
Problem with Game Errors & Crashes
My.com Games Center - Can't connect
I have another problem not listed here
Questions/Feedback about the game
Reporting a Bug
Reporting an In-Game Bug
Reporting a Visual/Graphic Bug
Reporting a Localization Bug
Known Issue: Old Quin - Handmade quest bug